Norfolk Community Federal Credit Union was chartered on August 11, 1953. We are a federally chartered and insured credit union. A credit union is a not-for-profit, membership-owned financial institution. Known for its strong consumer-orientation, a credit union is organized to serve a community, a company or a municipality. We began to serve the employees of the correctional facilities in Norfolk. We have a community charter and we support social and community programs to improve the quality of life for everyone. We pride ourselves on personal service and our belief that people are more important than dollars.

A credit union divides income between dividends to members and reserves to build capital, which strengthens it in its members' behalf. Unlike a bank, a credit union does not sell stock or borrow from the Federal Reserve Bank in order to raise funds. It operates as a not-for-profit cooperative, with a democratic structure, and member ownership and control. Those founding principles of American credit unions, which stretch back well into the 19th century, remain today.